Privacy policy
Effective Date: May 2, 2025
This Privacy Policy describes how Lunaqua (a brand of Fiori Naturals LLC) collects, uses, and shares your personal information when you visit or make a purchase from www.lunaquaskincare.com (the “Site”).
1. Personal Information We Collect
We collect information about your device (IP address, browser, time zone, cookies) and how you interact with our site. When you place an order, we collect your name, billing and shipping address, payment details, email, and phone number.
2. How We Use Your Information
We use this information to:
- Fulfill orders and provide shipping updates
- Communicate with you
- Screen for potential risk or fraud
- Send promotional or educational emails, if opted in
3. Sharing Your Personal Information
We share your information with trusted service providers, including Shopify (our e-commerce platform), Klaviyo (for email marketing), and Mochila Fulfillment (for shipping logistics).
We may also share your data to comply with legal obligations, respond to lawful requests, or protect our rights.
4. Behavioral Advertising
We use your personal data to provide targeted ads via platforms like Meta (Facebook, Instagram) and Google. You can opt out using the following links:
5. Your Rights
You have the right to access, correct, or delete your personal data. To make a request, please contact us at orders@lunaquaskincare.com.
6. Data Retention
We retain your order information for our records unless and until you ask us to delete it.
7. Changes to This Policy
We may update this Privacy Policy to reflect changes in our practices, operations, or legal obligations. Updates will be posted on this page with an updated effective date.
8. Contact Us
If you have questions or concerns, contact us anytime:
Email: orders@lunaquaskincare.com
Mailing Address:
Fiori Naturals LLC
9312 Springview Loop
Estero, FL 33928
United States